Global Delivery & Returns

Countries
Austria, Belgium, Czechia, Denmark, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Ukraine, United Kingdom, United States

Policy URL
https://www.smithandsinclair.com/pages/delivery-and-returns

Delivery

Netherlands

• Standard delivery: 0–3 working days
• Shipping: €5.75
• Applies to all products

Europe (excluding the Netherlands)

• Standard delivery: 0–7 working days
• Shipping: €8.50
• Applies to all products

United Kingdom

• Standard delivery: 0–7 working days
• Shipping: £4.95
• Applies to all products

United States

• Standard delivery: 0–7 working days (or the actual shipping time if different)
• Shipping charges according to checkout rates.

Returns

• Returns accepted for defective products only
• Returns for change of mind or unwanted items are not accepted
• Customers must contact Smith & Sinclair before returning a product
• Approved defective returns are accepted within 14 days of delivery
• Return shipping costs for approved defective items are covered by Smith & Sinclair
• Exchanges are not accepted
• Refunds or replacements are provided for approved defective products, subject to review and product availability.